About Oakline

A healthcare group, not an agency with a nice logo.

Oakline Healthcare Group works with the people who make care actually happen: individuals arranging their own support, families managing it on someone's behalf, the organisations delivering services, and the professionals doing the work.

Care rarely fails because nobody cares. It fails in the gaps — the unfilled shift, the payroll nobody set up, the Personal Assistant who left with no replacement lined up, the post that stayed open for five months.

Why we are set up this way

Four services that keep meeting the same problem.

Most organisations in this sector pick one lane. A staffing agency supplies shifts. A payroll company runs payroll. A recruiter fills posts. Each of them is solving one part of a problem that does not divide neatly.

A family with a Direct Payment needs recruitment, employment administration and someone who understands care. A provider short on the rota next week may actually need a permanent hire and cover in the meantime. A Support Worker wants flexible shifts now and a permanent role later.

Putting these under one group means we can answer the whole question rather than the part of it that happens to match our service line — and say plainly when the answer is someone else.

Oakline is based in Sheffield and works across South Yorkshire.
The group

Four divisions, and one of them is not open yet.

We would rather tell you what is in development than let a website imply that everything is ready.

Available now

Personalised Care & Direct Payment Support

Administrative, employment and recruitment support for individuals and families who arrange their own care through a Direct Payment or Personal Health Budget. Payroll, contracts, records, PA recruitment and someone to ask.

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Available now

Healthcare Staffing

Temporary staffing for care and healthcare organisations. Support Workers, Healthcare Assistants, senior staff and registered nurses for short-notice, planned and ongoing cover.

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Available now

Healthcare Recruitment

Permanent recruitment for care providers, from support staff to registered and management posts, with checks verified rather than assumed.

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In development

Oakline Home Care

A future regulated home care service. It is not available, we are not taking bookings for it, and we will only advertise it once the appropriate registration is in place.

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Boundaries

What Oakline is, and what it is not.

This section exists because these distinctions have real consequences — for your funding, your registration and your expectations of us.

We are not a local authority, an NHS body or an Integrated Care Board.

We do not assess needs, decide eligibility, award funding or set the amount of a personal budget. Those decisions belong to your council or the relevant NHS body, and we have no influence over them.

We are not registered with the Care Quality Commission.

Oakline does not provide CQC-regulated personal care. Our personalised care service is administrative, employment and recruitment support around an arrangement you hold. Our staffing service supplies workers into services registered by their own providers.

We are not financial, tax or legal advisers.

We can operate payroll, prepare employment documentation and explain how things normally work. Where you need regulated advice — employment law, tax, benefits, welfare rights — we will tell you so and point you towards it.

We do not claim contracts, endorsements or accreditations.

You will find no framework logos, NHS or council endorsements, award badges, client counts, success rates or testimonials on this website — not because they would not help us, but because we do not have verified ones to show. When we do, they will appear here with the detail to check them.

Standards

How we would like to be judged.

We are a new group. We have no history to point at, so instead here is what we think the right measures are.

Whether the first conversation was useful

Even if you never use us. If you put the phone down knowing more than when you picked it up, we did our job.

Whether we said no when we should have

Declining a shift we cannot cover competently, or telling you a search is unrealistic, is not lost business. It is the service.

Whether the paperwork holds up

Under a council review, a CQC inspection of your service, or an audit. Boring, and the thing most likely to cause you a problem if it is wrong.

Whether people stay

Personal Assistants who stay in post. Placements still working a year later. Staff who come back to the same service. Retention is the only quality measure we would trust.

Where we work

Sheffield and South Yorkshire, properly rather than nominally.

Oakline is based in Sheffield, South Yorkshire and works across South Yorkshire — Sheffield, Rotherham, Doncaster, Barnsley and the surrounding areas.

We are not going to claim national coverage. Knowing the services, the travel times and the people in a region is what makes staffing and recruitment work at all, and that knowledge does not scale by writing "UK-wide" on a website.

If you are outside the area, ask anyway. Some of what we do for individuals and families — payroll, employment documentation, employer support — is not tied to geography in the way that shift cover is. We will tell you honestly which applies to you.

Talk to us

Telephone
+44 7572 245085
Email
info@oaklinehealthcare.co.uk
Based in
Sheffield, South Yorkshire
All the ways to reach us
Get in touch

Whichever of the four you are here for.

Tell us the situation and we will point you at the right part of it — or at someone else, if that is the honest answer.