Oakline Healthcare Group · Sheffield and South Yorkshire

Care works better with the right people behind it.

We help individuals and families arrange and manage personalised care, and we help healthcare organisations find the staff they need. Two very different jobs, with the same thing at the centre of them.

Tell us who you are and we will take you to the right place.

I am arranging care for myself or someone I love Personalised care, Direct Payments, Personal Health Budgets and help employing a Personal Assistant — explained properly, then handled with you. I need staff for a healthcare or care service Temporary cover for planned rotas and short notice, and permanent recruitment when you are building a team rather than filling a shift.

Looking for work in care or nursing? Register with Oakline.

Why Oakline exists

For a lot of people, the care itself is not the hardest part.

What people struggle with is everything around it. The assessment. The paperwork. The budget. Finding someone reliable. Payroll. What happens when that person hands in their notice on a Tuesday.

Oakline was set up to take on that work. For a family, that might mean explaining what a Direct Payment actually is, recruiting a Personal Assistant, and running the employment administration afterwards so it stops being your second job. For a care home or a supported living service, it means a workforce partner who understands rotas, compliance and short notice, and who tells you the truth about what can be covered.

We are based in Sheffield and work across South Yorkshire. We are not a large organisation, and we would rather be judged on how we handle the work than on how we describe ourselves.

More about Oakline

Personalised care & Direct Payment support

More control over your care.
More support managing it.

If you have been given a Direct Payment or a Personal Health Budget, you have real choice over how your agreed support is arranged. You have also been handed a set of responsibilities that nobody warned you about. This is the part of Oakline that exists for exactly that.

Understanding your options

  • What a Direct Payment is, in plain English, and what it can and cannot be used for
  • How Personal Health Budgets work where the NHS is funding your care
  • The difference between employing a Personal Assistant and using a care provider
  • What to expect from an assessment, and what to have ready for it
  • Where the rules genuinely vary depending on who is funding your support

Finding the right person

  • Writing and advertising the Personal Assistant role
  • Sifting applications and shortlisting against what you actually need
  • Arranging interviews, with you making the decision
  • Right-to-work checks, DBS coordination and references where they apply
  • Replacement recruitment when a PA moves on

Keeping it running

  • Payroll, payslips, PAYE and pension duties for your Personal Assistant
  • Employment contracts, holiday, sickness and the administration that follows
  • Keeping records straight for reviews and audits of your budget
  • Arranging training your PA needs for the support you receive
  • Someone to ring when you are not sure what to do next

To be clear about the limits. Eligibility, assessment and funding decisions are made by your local authority or the relevant NHS body — never by Oakline. We cannot obtain funding for you, promise an amount or influence a decision. What we do is help you understand the process and then carry the practical load once a decision has been made.

Explore personalised care support See how the process works
For healthcare & social-care organisations

Two different problems. Two different services.

Covering tomorrow morning and hiring someone for the next five years are not the same task, and they should not be handled the same way. We keep them separate on purpose.

Temporary

Healthcare staffing

Support workers, healthcare assistants and registered nurses — RGN, RMN and RNLD — for planned rotas, annual leave, sickness and short-notice gaps. Allied health professionals where we can genuinely supply the registration you need.

  • Safer recruitment, identity and right-to-work checks before anyone works a shift
  • DBS, references and professional registration checks appropriate to the role
  • Days, nights, long days and weekends across South Yorkshire
  • A straight answer about what we can cover, early enough to be useful
Request staff How staffing works
Permanent

Permanent recruitment

Care homes, supported living services, domiciliary care providers and specialist services recruiting for the long term — care and nursing roles, senior and clinical posts, and the team leaders who hold a service together.

  • A proper brief first: the service, the team, the shift pattern, the reality of the role
  • Candidates assessed against the role rather than forwarded in volume
  • Honest feedback on what the local market will and will not respond to
  • Support through offer, onboarding and the first weeks
Discuss recruitment How recruitment works
One group, connected parts

How Oakline fits together.

Care is arranged from several directions at once. Oakline is built to support more than one of them.

  • Personalised care & Direct Payment support
    For individuals and families managing their own care arrangements. Practical guidance, Personal Assistant recruitment, payroll and employment administration. Learn more
  • Healthcare staffing
    Temporary workers for organisations that need reliable cover, planned or at short notice. Learn more
  • Healthcare recruitment
    Permanent hiring for care and nursing employers who are building teams rather than covering shifts. Learn more
  • Oakline Home Care In development
    A future division delivering care directly. It is not available yet. Providing regulated personal care requires registration with the Care Quality Commission, and we will only advertise it when that is in place. Where this stands
Quality & safeguarding

We would rather show you the process than make a claim about it.

What we can set out is how we actually work — who we check, what we check before anyone starts, who is responsible for what once they do, and what happens when something goes wrong.

Before anyone works

  • Identity and right-to-work verification
  • DBS checks at the level the role requires
  • References covering recent care employment
  • Professional registration confirmed for registered roles

While they work

  • Training appropriate to the role and setting
  • Clear expectations on conduct and confidentiality
  • Safeguarding concerns raised without delay
  • Records kept and available for audit

If something is wrong

  • A named route for raising a concern
  • Complaints acknowledged and answered
  • Personal data handled under UK GDPR
  • Honest escalation to the right authority

Read our approach to quality and safeguarding

For care and nursing professionals

Work that fits around the rest of your life.

Temporary shifts if you want flexibility, permanent roles if you want somewhere to settle, and Personal Assistant work if you would rather support one person properly than rush through a rota. We will not promise you hours we cannot offer.

Register with Oakline What working with us is like
Resources

Start by understanding it, not by filling in a form.

These guides are written for people who have just been told a phrase they have never heard before. No login, no download, no form in the way.

All Oakline guides

First questions

The things people ask us before anything else.

More detail in questions and answers.

What is a Direct Payment?

A Direct Payment is money paid to you by your local authority, or by the NHS as part of a Personal Health Budget, so that you can arrange the care and support that has been agreed with you rather than having it arranged for you.

It is not extra money and it is not ours. It is public funding for agreed support, and it has to be used for that purpose. What it gives you is choice over how that support is arranged.

Read the full guide to Direct Payments

Who decides whether I am eligible?

Your local authority or the relevant NHS body does. They carry out the assessment, decide whether you are eligible, and decide what support will be funded. Oakline has no part in that decision and cannot influence it.

What we can do is help you understand the process, prepare for it, and then manage the practical work once a decision has been made.

Can Oakline help me find a Personal Assistant?

Yes. We advertise the role, sift applications, arrange interviews if you would like us to, and run the checks you need as an employer, including right-to-work and DBS coordination where it applies.

You choose who you employ. We never make that decision for you.

More on Personal Assistant support

Can a family member be paid to provide my care?

Sometimes, but not automatically. It depends on the rules that apply to your arrangement and whether the funding body has agreed to it. Councils and NHS bodies treat this differently, and there are usually conditions attached.

We can explain how the question is normally approached and what to ask, but the decision belongs to the body funding your support.

Read more about paying a family member

How quickly can Oakline supply staff to our service?

It depends on the role, the location and the notice. We cover planned rotas and short-notice gaps, and we would rather tell you early that we cannot fill something than leave you waiting.

We do not guarantee availability, and we would be careful of any agency that does.

Send us a staffing requirement

Talk to a person

It usually takes one conversation to work out where you stand.

Tell us roughly what is going on and we will tell you honestly whether we can help, what it would involve, and what you should do first. No obligation, and no sales call afterwards.

Talk to us about care Request staff